Get in Touch

We Would Like to Hear from You

Whether you are curious about our food balance programs or ready to schedule your first consultation, our team at Refreshactive is here to provide clear, helpful information about our educational services.

Send a Message

Contact Form

Complete the form below and we will respond within two business days. All fields marked with an asterisk are required. By submitting this form, you acknowledge that our services provide general educational information only and are not a substitute for professional healthcare advice.

Address
233A Riverside Drive, Waterloo, Lower Hutt 5011, New Zealand
Office Hours
Monday to Friday, 9:00 AM – 5:00 PM NZST
What to Expect

Our Response Process

You submit the form
Confirmation within 24 hours
Detailed reply within 2 days
Schedule your session
Visit Us

Our Lower Hutt Studio

Located along Riverside Drive in Waterloo, our consultation studio offers a calm, private environment for in-person food balance sessions. The space is designed to facilitate open conversation about your eating habits and educational goals.

Free street parking is available on Riverside Drive and adjacent side streets. Public transport options include bus routes connecting Waterloo to Wellington CBD and surrounding Hutt Valley suburbs.

Accessibility

Our studio is located on the ground floor with step-free entry. If you have specific accessibility requirements, please mention them in your message so we can ensure your visit is comfortable.

Online Consultations

Clients across New Zealand can access our full educational programs via secure video call. The experience and materials provided are identical to in-person sessions.

Before Your Session

How to Prepare for Your First Consultation

Meal Notes

Jot down what you typically eat over three to four days. Include snacks and drinks. Approximate descriptions are perfectly adequate.

Your Goals

Consider what you hope to learn. Whether it is meal planning skills, better snack choices, or understanding portion balance, clarity helps us tailor the session.

Questions

Bring any questions about our programs, pricing, or approach. We welcome curiosity and aim to provide transparent, straightforward answers.

Quick Answers

Contact-Related Questions

We aim to acknowledge all inquiries within one business day and provide a detailed response within two business days. Messages received on weekends or public holidays are addressed on the next working day.
No. Submitting this contact form and receiving information about our services is completely free. Fees apply only when you choose to book a paid consultation or program.
Yes. If you have a preference based on a referral or previous interaction, mention it in your message. We will do our best to accommodate your request depending on availability.

Your Privacy Matters to Us

Information submitted through this form is handled in strict accordance with our Privacy Policy and applicable data protection regulations. We never share your details with third parties for marketing purposes.

Read Privacy Policy